Privacy Policy

SwiftFix Privacy Policy

Last updated: 24 June 2026

This Privacy Policy explains how SwiftFix Ltd ("we", "us", "our") collects, uses and protects your personal data when you shop with us at swiftfixltd.com.

Who we are

SwiftFix Ltd is the data controller. Contact: swiftfixstore@gmail.com.

What we collect

Order data: name, billing/shipping address, email, phone number, payment confirmation (we never see your card number — Shopify handles it).
Account data: if you create an account, your login email and password (hashed).
Browsing data: pages visited, IP address, browser type, referring URL, time on site — collected via cookies and analytics tools.
Marketing data: email address if you opt in to our newsletter.

How we use it

To process and ship your order
To answer questions you send us
To send order updates and tracking
To send marketing emails (only if you opt in — you can unsubscribe in one click)
To improve the store and detect fraud
To comply with UK tax and accounting law

Who we share it with

Shopify Inc. — hosts the store and processes payments
Royal Mail / Evri / our chosen courier — to deliver your order
Google Analytics & Meta — anonymised browsing data for marketing analytics (only if you accept cookies)
HMRC — when legally required

We never sell your data.

Your rights (UK GDPR)

You have the right to access, correct, delete, restrict, or port your data, and to object to processing. Email swiftfixstore@gmail.com to exercise any of these. We'll respond within 30 days.

You can also complain to the Information Commissioner's Office (ico.org.uk) if you're unhappy with how we handle your data.